Do you need to submit a warranty claim?
Our team stands behind every roof we install with industry-leading warranties.
If you’re experiencing an issue that you believe is covered under your warranty, please complete the form and our team will review your request and schedule an inspection.
We take warranty claims seriously. Our goal is to ensure every Rydel customer continues to enjoy the quality and peace of mind they deserve.
1-844-RYDEL-11
CALL 24/7 FOR WARRANTY SUPPORT
Or email us at warranty@rydel.ca
What Happens Next
After you submit your claim, our warranty team will contact you within 1 business day to review your claim and schedule an inspection, if necessary. For urgent issues (e.g., active leaks or storm damage), call 1-844-RYDEL-11 or email warranty@rydel.ca.
What’s included in my coverage?
Your warranty is here to give you peace of mind. It covers eligible workmanship-related issues based on Rydel’s warranty terms, with each concern reviewed by our quality assurance team.
Some situations—like storm damage, third-party repairs, or missed maintenance—may fall outside coverage. For full details, take a look at our Warranty Inclusions & Exclusions Guide (PDF) for full details.
Have questions? Our warranty team is always happy to help.
